Q&A on the CE Self-Tracker
What are the benefits of using the CE Self-Tracker?
The CE Self-Tracker has many features that will benefit you, including:
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Automatically calculating completed, outstanding and carryover CE credits specific to your licence class
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Links with more detailed CE info to self-assess the course content of the CE courses you have completed and determine how it meets Insurance Council’s CE requirements
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Access to the Self-Tracker anytime during the licence period to add or edit your CE information
Who can use the CE Self-Tracker?
All Insurance Council licensees, which includes life and/or accident insurance agents, general insurance agents, salespersons, and insurance adjusters.
Is using the CE Self-Tracker mandatory?
No, the CE Self-Tracker is optional to use.
Can I upload CE documentation (e.g., certificates, attendance records) to the CE Self-Tracker?
No, CE records need to be submitted only if you are audited by the Insurance Council. It is your responsibility to manage your own records in the likelihood of an audit.
If I am audited by the Insurance Council, will the CE information I entered into the CE Self-Tracker be sufficient to satisfy the record-keeping requirements?
No, you are still required to maintain your complete CE records for up to five (5) licence periods. Failure to complete CE or to keep full CE records can result in disciplinary action.
If I use the CE Self-Tracker, am I more likely to be flagged for a CE audit?
No, licensees are randomly selected for a CE audit. Using the CE Self-Tracker does not influence your likelihood of being audited.
If I am audited, will the CE information I entered into the CE Self-Tracker be used to determine whether I have passed or failed the audit?
If you are selected for an audit, we will provide you with advance notice and the opportunity to provide CE records for the licence periods being audited.
Information on the CE Self-Tracker is available for your own personal use to help you keep track of the number of credits you have completed and how many are still required for the licence period; it is not intended for the purpose of auditing.
I track my CE on another tracking platform. Does the Insurance Council’s CE Self-Tracker synchronize with other platforms?
No, the CE Self-Tracker is independent of other non-Insurance Council of BC platforms.
Can agencies access the CE Self-Tracker on behalf of licensees?
No, only licensees can access and enter their own CE information into the CE Self-Tracker. Licensees are responsible for maintaining their own CE records.
I am a non-resident of British Columbia, do I need to use the CE Self-Tracker?
The CE Self-Tracker is optional to use. Unfortunately, the CE Self-Tracker is only able to calculate credits based on licensing requirements for BC and are not applicable to out-of-province insurance licence holders that have its own CE requirements.
Review our CE requirements for non-resident licensees for more information.