Continuing Education Requirements and Guidelines

Continuing education (CE) is learning that helps fulfill the knowledge required to maintain a standard of professional competence and ensures practices remain current with an ever-changing industry.

This knowledge can be obtained through a variety of learning opportunities and should be sufficient to maintain and increase the licensees' knowledge in the insurance products they sell or adjudicate, while meeting the minimum number of credits the CE technical content criteria and CE credit eligibility requirements as outlined in the CE Requirements and Guidelines for each licence class.

CE helps licensees meet the competency standards established under Section 5.2 of the Insurance Council's Code of Conduct, whereby Licensees must conduct all insurance activities in a competent manner and remain current in their skills and knowledge.

In accordance with Council Rule 7(5), licensees, must meet the requirements of the CE program established by the Insurance Council, as amended from time to time. Separate Continuing Education Requirements and Guidelines are provided for each licence class, which describe the CE requirements that licensees must meet for each licence period between June 1 - May 31.

Per Council Rule 4(4), licensees cannot renew their licence unless they have met their CE requirements and are covered by the required E&O insurance. During annual licence renewal, licensees will be asked to submit declarations confirming that they are informed of and meeting their ongoing licensing requirements, including that they have met their CE requirements, before they may proceed to renew their licence. 
 

New! Updates to the CE Program - Effective June 1, 2025

The Insurance Council of BC has updated its Continuing Education Program. The updated CE Program's continuing education requirements and guidelines for BC adjusters, and general, life, and accident & sickness insurance licensees are effective June 1, 2025. These changes are reflected in an updated document for each licence class, titled the Continuing Education Program: Continuing Education Requirements and Guidelines (formerly referred to as the Continuing Education Guidelines).

There is no change to the CE requirements for travel agency employees/salespersons or motor vehicle dealers' licensed representatives. 

CE Requirements and Guidelines by Licence Class

Click to view or download below:

    

Annual CE Credit Require​ments

Licensees must annually complete the following amount of CE credits for the licence period of June 1 – May 31.  

The exception to this is Travel Agency Employees/Salespersons who must complete their CE credits based on the calendar year (January-December).

 
Licence Class Number of Credits Required
Life Insurance Agents 15 credits
Accident & Sickness Insurance Agents 15 credits
General Insurance Agents and Salespersons 8 credits
Insurance Adjusters 8 credits
Travel Agency Employees/Salespersons* 2 credits
Motor Vehicle Dealer's Licensed Representative** 1 credit

*See information above regarding CE for travel agents.
**See Insurance Council Practice Advisory Notice 12-006

Effective June 1, 2025 - Updates to the CE Program

  • New CE Program's CE Requirements and Guidelines published for BC adjusters, life, and accident & sickness insurance agent licensees commencing for the licence period June 1, 2025 through May 31, 2026.
  • New and expanded technical content categories to better reflect evolving industry knowledge.
  • Updated eligibility criteria for CE activities. 
  • Clarified guidance to help licensees understand and meet their obligations.
  • Exception for new licensees: Newly licensed individuals are no longer required to complete CE during their first licence period. 
  • Reinstated licensee exception clarification.

There is no change to the amount of CE credits required by licensees annually after the first licence period. There is also no change to CE requirements for travel agency employees/salespersons or motor vehicle dealers' licensed representatives.
 

Looking for more information on the changes?
Continuing Education Program
An overview of the CE Program highlighting 2025 updates to licence requirements and guidelines.
Register for the CE requirements course

Q&A on the Continuing Education Requirements and Guidelines

Review the questions and answers in this section to better understand your CE requirements and find answers to commonly answered questions.

More Information

CE Record Keeping Requirements

Licensees are required to keep records of completed CE for the past five (5) licence periods, including records for any carryover credits that were used within the past five licence periods. Records should indicate proof of course attendance or completion issued by the provider including the licensee’s full name, the course name and description, the course provider’s name, date of course completion, as well as the relevant course content and number of eligible CE credits.

The CE Self-Tracker is an optional tool designed to help licensees to keep track of their CE credits in one area within the Insurance Council's online portal. The CE Self-Tracker does not replace a licensee's record-keeping requirements.

CE Requirements for Non-Resident Licensees

Non-resident licensees whose home jurisdiction has a mandatory continuing education requirement are exempt from the Insurance Council of BC’s Continuing Education Program, provided they are meeting the requirement of their home jurisdiction and their licence is in good standing. Non-resident licensees* without CE requirements in their home jurisdiction are subject to the same rules and requirements as licensees who reside in BC.

*For the purposes of the CE requirements, and as defined in the CE Program, a non-resident licensee is defined as a licensee who is a resident of a Canadian province other than British Columbia. Accordingly, licensees whose home residence is located outside of a Canadian province would be required to meet the Insurance Council of BC CE Program.

CE Guidelines (Pre-June 1, 2025)

CE guidelines prior to June 1, 2025, are available for reference below: