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Consumer Advice

Are you looking for information on how insurance sales are regulated in BC? Do you have a question or concern about the process of purchasing insurance or an interaction with an insurance agent, salesperson, adjuster, agency, or firm?

 

Get Information on Insurance Topics

 

Find an Insurance Licensee

By searching the Insurance Licensee Directory you can find information on:
  • Whether an individual or corporation is currently licensed as an insurance agent, salesperson, or adjuster in BC
  • What type of insurance a licensed person or corporation can sell
  • Whether a licensee has any conditions on their license


Find Information about Disciplinary Action

 Information about disciplinary action taken by the Insurance Council of BC  related to an individual, agency, or firm—including any licence restrictions or conditions— can be found by searching our Disciplinary Decisions,  Licensee Directory, or by contacting our Practice and Quality Assurance Department.

 

Have More Specific Consumer Advice Questions?

What to Expect from an Insurance Agent

A specific standard of conduct you should receive from every insurance licence holder.
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Questions to Ask Your Insurance Agent

The most useful questions to ask, to get the most from your insurance product and insurance agent.
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Buying Car Insurance

What you need to know before buying car insurance in BC. Questions to ask and useful information.
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Your Role When Purchasing Insurance

Things to consider when looking for insurance products or an insurance agent, or when purchasing insurance.
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Strata Insurance Policies

What you need to know about strata insurance in BC. Who has to have it, what's covered, and other useful information.
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Consumer Advice: Frequently Asked Questions

Answers to frequently asked questions consumers have about the insurance purchase process, and insurance agents, agencies, adjusters, and firms.
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